Effective Date: 7/5/2024

1. Introduction

Welcome to Oasis Heating & Cooling, LLC. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

2. Services Provided

Oasis Heating & Cooling, LLC provides heating, cooling, and HVAC services to residential and commercial customers. Our services include installation, maintenance, and repair of heating and cooling systems.

3. Use of Services

By using our services, you agree to:

  • Provide accurate and complete information when requested.
  • Comply with all applicable laws and regulations.
  • Use our services for lawful purposes only.
  • Refrain from engaging in any activity that interferes with or disrupts our services.

SMS Program Terms: By providing your mobile number and opting in, you agree to receive automated text messages from Oasis Heating & Cooling regarding appointment reminders, service updates, and promotional offers. Message frequency varies (up to 4 msgs/mo). Msg & data rates may apply. Text STOP to cancel or HELP for assistance. Wireless carriers are not liable for delayed or undelivered messages. For additional help, email [email protected] or call (586) 300-4771.

4. Appointments and Scheduling

  • Scheduling: Appointments for services can be scheduled by contacting us at (586) 300-4771 or [email protected].
  • Cancellation: If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance.
  • Delays: We strive to arrive at scheduled appointments on time but may experience delays due to unforeseen circumstances. We will notify you of any significant delays as soon as possible.

5. Pricing and Payment

  • Estimates: We provide free estimates for our services. Estimates are subject to change based on the actual work performed.
  • Pricing: All prices are subject to change without notice. We will inform you of any changes before proceeding with the work.
  • Payment: Payment is due upon completion of the service unless otherwise agreed upon. We accept cash, checks, and major credit cards.
  • Late Payments: Late payments may incur additional charges.

6. Warranties and Guarantees

  • Service Warranty: We offer a warranty on our labor and parts for a specified period. The warranty period will be detailed in your service agreement.
  • Manufacturer’s Warranty: Equipment and parts may be covered by a manufacturer’s warranty. We will assist you in making any warranty claims.

7. Limitation of Liability

Oasis Heating & Cooling, LLC is not liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our services.
  • Damages resulting from unauthorized or improper use of our services.
  • Any loss or damage caused by circumstances beyond our control, including but not limited to natural disasters, accidents, or acts of vandalism.

8. Indemnification

You agree to indemnify and hold Oasis Heating & Cooling, LLC, its employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising out of or related to your use of our services or breach of these Terms and Conditions.

9. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our interests or the interests of others.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Michigan. Any disputes arising under or in connection with these Terms and Conditions shall be resolved in the state or federal courts located in Michigan.

11. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes signifies your acceptance of the new Terms and Conditions.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Oasis Heating & Cooling, LLC
22316 Harper Ave.
Saint Clair Shores, MI 48080
Phone: (586) 300-4771
Email: [email protected]

Thank you for choosing Oasis Heating & Cooling, LLC. We look forward to serving you.