Effective Date: 7/5/2024

1. Introduction

Welcome to Oasis Heating & Cooling, LLC. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and other contact details.
  • Service Information: Information related to the services you request or purchase from us.
  • Payment Information: Credit card numbers, billing address, and other payment details.
  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
  • Communication Records: Emails, phone calls, and other communication with our customer service.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our heating and cooling services.
  • To process payments and manage billing.
  • To communicate with you regarding our services, promotions, and updates.
  • To improve our website and services.
  • To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors and contractors who assist us in providing our services.
  • Payment Processors: Third-party payment processing companies to process payments.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
  • We do not sell, rent, or share your mobile number or personal data with third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications from us.
  • Request restrictions on the processing of your personal information.
  • Withdraw your consent at any time where we rely on your consent to process your personal information.

To exercise these rights, please contact us at [email protected] or (586) 300-4771. If you’ve opted into our SMS program, you can stop receiving messages at any time by replying STOP, END, CANCEL, or UNSUBSCRIBE. Reply HELP for help

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Oasis Heating & Cooling, LLC
22316 Harper Ave.
Saint Clair Shores, MI 48080
Phone: (586) 300-4771
Email: [email protected]

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Oasis Heating & Cooling, LLC with your personal information.